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DaVita Norfolk Dialysis Center

Dialysis center · 962 Norfolk Sq, Norfolk, VA 23502

📞 (757) 461-0501

CMS star rating · Patient survey: 2★
5/ 100
Poor
Better than 5% of US centers

At a glance

Operator
DaVita · For-profit
Dialysis options
✓ In-center hemodialysis✓ Peritoneal dialysis (PD)✗ Home hemodialysis training
Evening shift
No shift starting after 5 pm reported
Stations
40 dialysis chairs
Medicare-certified
Since 1986-12-01 · CCN 492537
Rank in Norfolk, VA
#10 of 11 dialysis centers
Rank in Virginia
#183 of 202 scored centers
County
Norfolk City
ESRD Network
Network 5 (for grievances and help changing centers)

Patient outcomes and quality of care

CMS quality measures: better than the national average on 3 of 11 reported measures, worse on 6.

MeasureThis centerStateNationalvs. national
Patient deaths (risk-adjusted rate) (lower is better)
CMS: As Expected
26.323.222.2Worse
Hospital admissions (risk-adjusted rate) (lower is better)
CMS: As Expected
146.5134.1148About the same
Readmitted within 30 days of a hospital stay (lower is better)
CMS: As Expected
26.6%26.2%27.2%About the same
Blood transfusions (risk-adjusted rate) (lower is better)
CMS: As Expected
5.932.332.5Better
Bloodstream infections (ratio to expected) (lower is better)
CMS: Better than Expected
0.360.31Better
Emergency room visits (ratio to expected) (lower is better)
CMS: As Expected
1.471.170.99Worse
ER visits within 30 days of a hospital stay (ratio to expected) (lower is better)
CMS: As Expected
1.71.231.04Worse
Patients dialyzing through an AV fistula
CMS: As Expected
49.9%55.8%57.1%Worse
Patients with a long-term catheter (90+ days) (lower is better)30%20.5%19%Worse
New patients put on the transplant waitlist (ratio to expected)
CMS: As Expected
1.351.241Better
Patients on the kidney transplant waitlist
CMS: As Expected
8.8%18.2%16.5%Worse

Rates for deaths, hospital admissions and transfusions are risk-adjusted per 100 patient-years; ratios compare the center to what CMS expects for its patients (1.00 = as expected). State figures are the average of centers in the state. 'CMS:' notes show CMS's own verdict after accounting for statistical uncertainty.

What patients say (ICH-CAHPS survey)

In-center hemodialysis patient survey (0–100 scores): better than the national average on 0 of 6 reported measures, worse on 4.

MeasureThis centerStateNationalvs. national
Kidney doctors' communication and caring727981Worse
Quality of dialysis center care and operations758081Worse
Providing information to patients787980About the same
Rating of the kidney doctor778284Worse
Rating of the dialysis center staff838687About the same
Rating of the dialysis center838788Worse

Based on 40 completed interviews (20% response rate). CMS publishes survey results only for centers with at least 30 completed interviews.

Location

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Frequently asked questions

Is DaVita Norfolk Dialysis Center Medicare-certified?
Yes. DaVita Norfolk Dialysis Center (CMS Certification Number 492537) has been Medicare-certified since 1986-12-01, which means it meets federal ESRD Conditions for Coverage and Medicare pays for covered dialysis there.
What dialysis options does DaVita Norfolk Dialysis Center offer?
DaVita Norfolk Dialysis Center reports offering in-center hemodialysis, peritoneal dialysis (pd) with 40 dialysis stations. It does not report a shift starting after 5 pm.
How does DaVita Norfolk Dialysis Center compare to other dialysis centers?
DaVita Norfolk Dialysis Center scores 5/100 on Dialysis Scorecard (poor), better than 5% of US dialysis centers, and ranks #183 of 202 scored centers in Virginia. CMS gives it 3 out of 5 stars.
Who owns DaVita Norfolk Dialysis Center?
DaVita Norfolk Dialysis Center is operated by DaVita and is a for-profit facility.

Source: CMS Provider Data Catalog, Dialysis Facility Compare and ICH-CAHPS (2026-09-29). Dialysis Scorecard is not affiliated with DaVita Norfolk Dialysis Center or DaVita. Data may lag real-world changes; verify with the center. Is this your center? Report a correction.