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FMC Whitehaven

Dialysis center · 4115 South Plaza Drive, Memphis, TN 38116

📞 (901) 398-6388

CMS star rating · Patient survey: 1★
3/ 100
Poor
Better than 3% of US centers

At a glance

Operator
Fresenius Medical Care · For-profit
Dialysis options
✓ In-center hemodialysis✓ Peritoneal dialysis (PD)✗ Home hemodialysis training
Evening shift
No shift starting after 5 pm reported
Stations
33 dialysis chairs
Medicare-certified
Since 1999-02-19 · CCN 442625
Rank in Memphis, TN
#31 of 36 dialysis centers
Rank in Tennessee
#177 of 185 scored centers
County
Shelby
ESRD Network
Network 8 (for grievances and help changing centers)

Patient outcomes and quality of care

CMS quality measures: better than the national average on 3 of 13 reported measures, worse on 7.

MeasureThis centerStateNationalvs. national
Patient deaths (risk-adjusted rate) (lower is better)
CMS: As Expected
28.124.122.2Worse
Hospital admissions (risk-adjusted rate) (lower is better)
CMS: As Expected
180.9148.3148Worse
Readmitted within 30 days of a hospital stay (lower is better)
CMS: As Expected
31.6%26.9%27.2%Worse
Bloodstream infections (ratio to expected) (lower is better)
CMS: Better than Expected
0.160.351Better
Emergency room visits (ratio to expected) (lower is better)
CMS: As Expected
1.030.950.99About the same
ER visits within 30 days of a hospital stay (ratio to expected) (lower is better)
CMS: As Expected
0.881.011.04Better
Patients dialyzing through an AV fistula
CMS: As Expected
57.1%53.5%57.1%About the same
Patients with a long-term catheter (90+ days) (lower is better)14%20.7%19%Better
Hemodialysis patients getting adequate dialysis (Kt/V ≥ 1.2)98%96.3%97%About the same
Patients with high blood calcium (over 10.2 mg/dL) (lower is better)4%1.6%1%Worse
Patients with very high phosphorus (over 7.0 mg/dL) (lower is better)21%20.4%18%Worse
New patients put on the transplant waitlist (ratio to expected)
CMS: As Expected
0.271.021Worse
Patients on the kidney transplant waitlist
CMS: As Expected
9%14.1%16.5%Worse

Rates for deaths, hospital admissions and transfusions are risk-adjusted per 100 patient-years; ratios compare the center to what CMS expects for its patients (1.00 = as expected). State figures are the average of centers in the state. 'CMS:' notes show CMS's own verdict after accounting for statistical uncertainty.

What patients say (ICH-CAHPS survey)

In-center hemodialysis patient survey (0–100 scores): better than the national average on 0 of 6 reported measures, worse on 5.

MeasureThis centerStateNationalvs. national
Kidney doctors' communication and caring728081Worse
Quality of dialysis center care and operations778281About the same
Providing information to patients728180Worse
Rating of the kidney doctor758484Worse
Rating of the dialysis center staff768787Worse
Rating of the dialysis center748888Worse

Based on 34 completed interviews (23% response rate). CMS publishes survey results only for centers with at least 30 completed interviews.

Location

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Other dialysis centers in Memphis

FMC Bartlett

3348 N Germantown Rd 38133 · (901) 379-2447
· Fresenius Medical Care · 16 stations
✓ In-center✓ PD✓ Home HD
50/ 100

All 36 dialysis centers in Memphis →

Frequently asked questions

Is FMC Whitehaven Medicare-certified?
Yes. FMC Whitehaven (CMS Certification Number 442625) has been Medicare-certified since 1999-02-19, which means it meets federal ESRD Conditions for Coverage and Medicare pays for covered dialysis there.
What dialysis options does FMC Whitehaven offer?
FMC Whitehaven reports offering in-center hemodialysis, peritoneal dialysis (pd) with 33 dialysis stations. It does not report a shift starting after 5 pm.
How does FMC Whitehaven compare to other dialysis centers?
FMC Whitehaven scores 3/100 on Dialysis Scorecard (poor), better than 3% of US dialysis centers, and ranks #177 of 185 scored centers in Tennessee. CMS gives it 1 out of 5 stars.
Who owns FMC Whitehaven?
FMC Whitehaven is operated by Fresenius Medical Care and is a for-profit facility.

Source: CMS Provider Data Catalog, Dialysis Facility Compare and ICH-CAHPS (2026-09-29). Dialysis Scorecard is not affiliated with FMC Whitehaven or Fresenius Medical Care. Data may lag real-world changes; verify with the center. Is this your center? Report a correction.