FMC - Western Mass. Kidney Center (Bma Springfield)
✓ In-center✓ Evening shift
26/ 100
Heritage Dialysis Center, LLC
Dialysis center · 67 Cooper Street, Agawam, MA 01001
CMS star rating · Patient survey: 5★
95/ 100
Excellent
Better than 95% of US centers
At a glance
- Operator
- American Renal Associates · For-profit
- Dialysis options
- ✓ In-center hemodialysis✓ Peritoneal dialysis (PD)✓ Home hemodialysis training
- Evening shift
- No shift starting after 5 pm reported
- Stations
- 13 dialysis chairs
- Medicare-certified
- Since 2009-11-24 · CCN 222572
- Rank in Massachusetts
- #9 of 77 scored centers
- County
- Hampden
- ESRD Network
- Network 1 (for grievances and help changing centers)
Patient outcomes and quality of care
CMS quality measures: better than the national average on 7 of 14 reported measures, worse on 4.
| Measure | This center | State | National | vs. national |
|---|---|---|---|---|
| Patient deaths (risk-adjusted rate) (lower is better) CMS: As Expected | 26.1 | 19 | 22.2 | Worse |
| Hospital admissions (risk-adjusted rate) (lower is better) CMS: As Expected | 156.4 | 154.9 | 148 | Worse |
| Readmitted within 30 days of a hospital stay (lower is better) CMS: As Expected | 21.9% | 29% | 27.2% | Better |
| Blood transfusions (risk-adjusted rate) (lower is better) CMS: As Expected | 4 | 28.3 | 32.5 | Better |
| Bloodstream infections (ratio to expected) (lower is better) CMS: Worse than Expected | 1.94 | 0.36 | 1 | Worse |
| Emergency room visits (ratio to expected) (lower is better) CMS: As Expected | 0.6 | 0.86 | 0.99 | Better |
| ER visits within 30 days of a hospital stay (ratio to expected) (lower is better) CMS: As Expected | 0.46 | 0.88 | 1.04 | Better |
| Patients dialyzing through an AV fistula CMS: As Expected | 60% | 60.8% | 57.1% | Better |
| Patients with a long-term catheter (90+ days) (lower is better) | 23% | 20.1% | 19% | Worse |
| Hemodialysis patients getting adequate dialysis (Kt/V ≥ 1.2) | 97% | 97.5% | 97% | About the same |
| Patients with high blood calcium (over 10.2 mg/dL) (lower is better) | 0% | 1% | 1% | About the same |
| Patients with very high phosphorus (over 7.0 mg/dL) (lower is better) | 7% | 17% | 18% | Better |
| New patients put on the transplant waitlist (ratio to expected) CMS: As Expected | 1.23 | 2.15 | 1 | Better |
| Patients on the kidney transplant waitlist CMS: As Expected | 17.5% | 35.6% | 16.5% | About the same |
Rates for deaths, hospital admissions and transfusions are risk-adjusted per 100 patient-years; ratios compare the center to what CMS expects for its patients (1.00 = as expected). State figures are the average of centers in the state. 'CMS:' notes show CMS's own verdict after accounting for statistical uncertainty.
What patients say (ICH-CAHPS survey)
In-center hemodialysis patient survey (0–100 scores): better than the national average on 6 of 6 reported measures, worse on 0.
| Measure | This center | State | National | vs. national |
|---|---|---|---|---|
| Kidney doctors' communication and caring | 91 | 83 | 81 | Better |
| Quality of dialysis center care and operations | 91 | 83 | 81 | Better |
| Providing information to patients | 88 | 79 | 80 | Better |
| Rating of the kidney doctor | 91 | 86 | 84 | Better |
| Rating of the dialysis center staff | 94 | 89 | 87 | Better |
| Rating of the dialysis center | 97 | 90 | 88 | Better |
Based on 37 completed interviews (26% response rate). CMS publishes survey results only for centers with at least 30 completed interviews.
Location
Dialysis centers nearby
Springfield Dialysis Center
✓ In-center✓ PD✓ Home HD
83/ 100
FMC Pioneer Valley Dialysis Center
✓ In-center✓ PD✓ Home HD✓ Evening shift
67/ 100
FMC East Springfield Dialysis (Bma of Massachusetts)
✓ In-center✓ PD✓ Home HD
48/ 100
Frequently asked questions
Is Heritage Dialysis Center, LLC Medicare-certified?
Yes. Heritage Dialysis Center, LLC (CMS Certification Number 222572) has been Medicare-certified since 2009-11-24, which means it meets federal ESRD Conditions for Coverage and Medicare pays for covered dialysis there.
What dialysis options does Heritage Dialysis Center, LLC offer?
Heritage Dialysis Center, LLC reports offering in-center hemodialysis, peritoneal dialysis (pd), home hemodialysis training with 13 dialysis stations. It does not report a shift starting after 5 pm.
How does Heritage Dialysis Center, LLC compare to other dialysis centers?
Heritage Dialysis Center, LLC scores 95/100 on Dialysis Scorecard (excellent), better than 95% of US dialysis centers, and ranks #9 of 77 scored centers in Massachusetts. CMS gives it 3 out of 5 stars.
Who owns Heritage Dialysis Center, LLC?
Heritage Dialysis Center, LLC is operated by American Renal Associates and is a for-profit facility.
Source: CMS Provider Data Catalog, Dialysis Facility Compare and ICH-CAHPS (2026-09-29). Dialysis Scorecard is not affiliated with Heritage Dialysis Center, LLC or American Renal Associates. Data may lag real-world changes; verify with the center. Is this your center? Report a correction.