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RAI Care Centers - Winter Haven

Dialysis center · 1200 E Lake Silver Dr, Winter Haven, FL 33881

📞 (863) 299-0007

CMS star rating · Patient survey: 5★
79/ 100
Above average
Better than 79% of US centers

At a glance

Operator
Fresenius Medical Care · For-profit
Dialysis options
✓ In-center hemodialysis✓ Peritoneal dialysis (PD)✓ Home hemodialysis training
Evening shift
No shift starting after 5 pm reported
Stations
20 dialysis chairs
Medicare-certified
Since 1993-07-30 · CCN 102659
Rank in Winter Haven, FL
#1 of 6 dialysis centers
Rank in Florida
#64 of 510 scored centers
County
Polk
ESRD Network
Network 7 (for grievances and help changing centers)

Patient outcomes and quality of care

CMS quality measures: better than the national average on 7 of 15 reported measures, worse on 7.

MeasureThis centerStateNationalvs. national
Patient deaths (risk-adjusted rate) (lower is better)
CMS: As Expected
20.72322.2Better
Hospital admissions (risk-adjusted rate) (lower is better)
CMS: As Expected
158.9176.7148Worse
Readmitted within 30 days of a hospital stay (lower is better)
CMS: As Expected
29.2%29.1%27.2%Worse
Blood transfusions (risk-adjusted rate) (lower is better)
CMS: As Expected
3.436.832.5Better
Bloodstream infections (ratio to expected) (lower is better)
CMS: Better than Expected
0.090.321Better
Emergency room visits (ratio to expected) (lower is better)
CMS: As Expected
1.130.860.99Worse
ER visits within 30 days of a hospital stay (ratio to expected) (lower is better)
CMS: As Expected
0.620.831.04Better
Patients dialyzing through an AV fistula
CMS: Worse than Expected
34.1%52.4%57.1%Worse
Patients with a long-term catheter (90+ days) (lower is better)27%21.9%19%Worse
Hemodialysis patients getting adequate dialysis (Kt/V ≥ 1.2)100%94.3%97%Better
Peritoneal dialysis patients getting adequate dialysis (Kt/V ≥ 1.7)99%91.8%92%Better
Patients with high blood calcium (over 10.2 mg/dL) (lower is better)2%2.5%1%About the same
Patients with very high phosphorus (over 7.0 mg/dL) (lower is better)16%15.9%18%Better
New patients put on the transplant waitlist (ratio to expected)
CMS: As Expected
0.190.971Worse
Patients on the kidney transplant waitlist
CMS: As Expected
9.8%15.3%16.5%Worse

Rates for deaths, hospital admissions and transfusions are risk-adjusted per 100 patient-years; ratios compare the center to what CMS expects for its patients (1.00 = as expected). State figures are the average of centers in the state. 'CMS:' notes show CMS's own verdict after accounting for statistical uncertainty.

What patients say (ICH-CAHPS survey)

In-center hemodialysis patient survey (0–100 scores): better than the national average on 5 of 6 reported measures, worse on 0.

MeasureThis centerStateNationalvs. national
Kidney doctors' communication and caring888181Better
Quality of dialysis center care and operations918281Better
Providing information to patients847980About the same
Rating of the kidney doctor908584Better
Rating of the dialysis center staff958787Better
Rating of the dialysis center968888Better

Based on 61 completed interviews (30% response rate). CMS publishes survey results only for centers with at least 30 completed interviews.

Location

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Other dialysis centers in Winter Haven

All 6 dialysis centers in Winter Haven →

Dialysis centers nearby

Fmc-Auburndale

365 Havendale Blvd, Auburndale, FL 33823 · 3.7 mi · (863) 551-3159
· Fresenius Medical Care · 16 stations
✓ In-center
3/ 100

Frequently asked questions

Is RAI Care Centers - Winter Haven Medicare-certified?
Yes. RAI Care Centers - Winter Haven (CMS Certification Number 102659) has been Medicare-certified since 1993-07-30, which means it meets federal ESRD Conditions for Coverage and Medicare pays for covered dialysis there.
What dialysis options does RAI Care Centers - Winter Haven offer?
RAI Care Centers - Winter Haven reports offering in-center hemodialysis, peritoneal dialysis (pd), home hemodialysis training with 20 dialysis stations. It does not report a shift starting after 5 pm.
How does RAI Care Centers - Winter Haven compare to other dialysis centers?
RAI Care Centers - Winter Haven scores 79/100 on Dialysis Scorecard (above average), better than 79% of US dialysis centers, and ranks #64 of 510 scored centers in Florida. CMS gives it 1 out of 5 stars.
Who owns RAI Care Centers - Winter Haven?
RAI Care Centers - Winter Haven is operated by Fresenius Medical Care and is a for-profit facility.

Source: CMS Provider Data Catalog, Dialysis Facility Compare and ICH-CAHPS (2026-09-29). Dialysis Scorecard is not affiliated with RAI Care Centers - Winter Haven or Fresenius Medical Care. Data may lag real-world changes; verify with the center. Is this your center? Report a correction.