Mayo Clinic Outpatient Dialysis
✓ In-center✓ PD✓ Home HD
97/ 100
Normandy Village Dialysis Center
Dialysis center · 1584 Normandy Village Pkwy #29, Jacksonville, FL 32221
CMS star rating · Patient survey: 4★
78/ 100
Above average
Better than 78% of US centers
At a glance
- Operator
- American Renal Associates · For-profit
- Dialysis options
- ✓ In-center hemodialysis✗ Peritoneal dialysis (PD)✗ Home hemodialysis training
- Evening shift
- Yes, a shift starts after 5 pm
- Stations
- 29 dialysis chairs
- Medicare-certified
- Since 2008-12-03 · CCN 102870
- Rank in Jacksonville, FL
- #6 of 33 dialysis centers
- Rank in Florida
- #66 of 510 scored centers
- County
- Duval
- ESRD Network
- Network 7 (for grievances and help changing centers)
Patient outcomes and quality of care
CMS quality measures: better than the national average on 7 of 14 reported measures, worse on 3.
| Measure | This center | State | National | vs. national |
|---|---|---|---|---|
| Patient deaths (risk-adjusted rate) (lower is better) CMS: As Expected | 23.4 | 23 | 22.2 | Worse |
| Hospital admissions (risk-adjusted rate) (lower is better) CMS: As Expected | 105 | 176.7 | 148 | Better |
| Readmitted within 30 days of a hospital stay (lower is better) CMS: As Expected | 33.7% | 29.1% | 27.2% | Worse |
| Blood transfusions (risk-adjusted rate) (lower is better) CMS: As Expected | 27.1 | 36.8 | 32.5 | Better |
| Bloodstream infections (ratio to expected) (lower is better) CMS: As Expected | 0.53 | 0.32 | 1 | Better |
| Emergency room visits (ratio to expected) (lower is better) CMS: As Expected | 0.78 | 0.86 | 0.99 | Better |
| ER visits within 30 days of a hospital stay (ratio to expected) (lower is better) CMS: As Expected | 1.07 | 0.83 | 1.04 | About the same |
| Patients dialyzing through an AV fistula CMS: As Expected | 57% | 52.4% | 57.1% | About the same |
| Patients with a long-term catheter (90+ days) (lower is better) | 18% | 21.9% | 19% | About the same |
| Hemodialysis patients getting adequate dialysis (Kt/V ≥ 1.2) | 99% | 94.3% | 97% | Better |
| Patients with high blood calcium (over 10.2 mg/dL) (lower is better) | 0% | 2.5% | 1% | About the same |
| Patients with very high phosphorus (over 7.0 mg/dL) (lower is better) | 7% | 15.9% | 18% | Better |
| New patients put on the transplant waitlist (ratio to expected) CMS: As Expected | 0.21 | 0.97 | 1 | Worse |
| Patients on the kidney transplant waitlist CMS: As Expected | 18.9% | 15.3% | 16.5% | Better |
Rates for deaths, hospital admissions and transfusions are risk-adjusted per 100 patient-years; ratios compare the center to what CMS expects for its patients (1.00 = as expected). State figures are the average of centers in the state. 'CMS:' notes show CMS's own verdict after accounting for statistical uncertainty.
What patients say (ICH-CAHPS survey)
In-center hemodialysis patient survey (0–100 scores): better than the national average on 2 of 6 reported measures, worse on 0.
| Measure | This center | State | National | vs. national |
|---|---|---|---|---|
| Kidney doctors' communication and caring | 87 | 81 | 81 | Better |
| Quality of dialysis center care and operations | 85 | 82 | 81 | About the same |
| Providing information to patients | 87 | 79 | 80 | Better |
| Rating of the kidney doctor | 86 | 85 | 84 | About the same |
| Rating of the dialysis center staff | 91 | 87 | 87 | About the same |
| Rating of the dialysis center | 90 | 88 | 88 | About the same |
Based on 39 completed interviews (22% response rate). CMS publishes survey results only for centers with at least 30 completed interviews.
Location
Other dialysis centers in Jacksonville
ARA Dunn Avenue Dialysis
✓ In-center✓ PD✓ Home HD
94/ 100
ARA South Jacksonville Dialysis Center
✓ In-center✓ PD✓ Home HD
92/ 100
Arlington Dialysis Center
✓ In-center✓ PD✓ Home HD
90/ 100
ARA - West Jacksonville LLC
✓ In-center✓ PD✓ Home HD
87/ 100
Frequently asked questions
Is Normandy Village Dialysis Center Medicare-certified?
Yes. Normandy Village Dialysis Center (CMS Certification Number 102870) has been Medicare-certified since 2008-12-03, which means it meets federal ESRD Conditions for Coverage and Medicare pays for covered dialysis there.
What dialysis options does Normandy Village Dialysis Center offer?
Normandy Village Dialysis Center reports offering in-center hemodialysis with 29 dialysis stations. It runs a shift that starts after 5 pm.
How does Normandy Village Dialysis Center compare to other dialysis centers?
Normandy Village Dialysis Center scores 78/100 on Dialysis Scorecard (above average), better than 78% of US dialysis centers, and ranks #66 of 510 scored centers in Florida. CMS gives it 3 out of 5 stars.
Who owns Normandy Village Dialysis Center?
Normandy Village Dialysis Center is operated by American Renal Associates and is a for-profit facility.
Source: CMS Provider Data Catalog, Dialysis Facility Compare and ICH-CAHPS (2026-09-29). Dialysis Scorecard is not affiliated with Normandy Village Dialysis Center or American Renal Associates. Data may lag real-world changes; verify with the center. Is this your center? Report a correction.